Delivery times are estimates but you can expect the following:
Ground / Free Shipping - Orders to arrive 5-8 business days after order processing
Expedited - orders to arrive 3 business days after order processing
Express - orders to arrive 1 - 2 business days after order processing
Order cutoff time is 2pm EST. All orders placed after 2pm will not be processed until the following business day. Our warehouse is closed on Saturday and Sunday therefore all orders placed after 2pm EST on Friday will be processed the following Monday.
Monogram orders have a 3 week lead time for custom production. After this 3 week period, your order will be processed for shipping. You will receive a tracking update and your order will arrive within 5-7 business days.
Do you offer free shipping?
Do you offer express shipping?
What is your return policy?
How do I qualify for returns?
Can I return or exchange a personalized order?
Do you have restocking fee?
How do I make a return?
How will my refund be made?
How long will it take to receive my refund?
Do you offer exchanges?
If you would like to exchange any Modern Picnic item for another color, please e-mail firstname.lastname@example.org with your order number in the subject line stating your request. You will then be given instructions on how to proceed.